#500 JHtmlVisforms::getCaptchaHtml not found.

hi Aicha,

I'm try to upgrade a Joomla 3.8.8 to the last one, all goes fine, Jooma update correctly, Visforms Version 3.10.4 update correctly, but at the end all the pages (url) of the site returned a 404 error, only the home and categories view works correctly.

The only "warning" was that the subscription of Visform was ended, ok I asked to my costumer for renovation, but is there any explanation or fix of this error (that is annoyng, becouse require me to reset all the web site by a backup )

have a nice day

Stefano

Hi Stefano,

each visForms Version has a matching subscription version. (Mostly a subscription matches a range of visForms versions) but if have updated visForms 3.10.4 to a higher version you must probably update the visForms Subscription, too. As you have a visForms Subscription - unlimited, there is no restriction to get visForms Subscription updates for you.

Updateing the subscription to the correct version should fix the problem.

Regards,
Aicha