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Radio button not displayed on form

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4 years 11 months ago #6191 by roudaer2
Radio button not displayed on form was created by roudaer2
I'm running Joomla 3.9.5 and Visform 3.12.10
I had a form running perfectly before but now, radio buttons are not displayed anymore on the form
Any idea of root cause of this issue ?

Eric Roudart

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4 years 11 months ago #6192 by Administrator AV
Replied by Administrator AV on topic Radio button not displayed on form
Please check, if you have created overrides for visForms in your template (html and html/layouts folder in your template). Overrides, made on the basis of older visForms versions are no longer compatible with visForms 3.12.10. They must be removed and replaced with overrides based on files from visForms 3.12.10.

Another possible reason could be javascript files cached in your browser, which are outdated.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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4 years 11 months ago #6193 by roudaer2
Replied by roudaer2 on topic Radio button not displayed on form
Dear Aicha,
I've never created any overrides for Visforms in the template.
I've deleted my browser cache, but I still have the problem.
Radio button do not appear.

Eric

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4 years 11 months ago #6194 by Administrator AV
Replied by Administrator AV on topic Radio button not displayed on form
Hi,
I've never heard of such a problem before. It certainly has something to do with the individual configuration of your website (used extensions/plugins/template...)
Without a link to the form I can say nothing more.
Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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4 years 11 months ago #6195 by roudaer2
Replied by roudaer2 on topic Radio button not displayed on form
Dear Aicha,

Here is the link to the form
www.airalsace.fr/liens-divers/formulaire-d-inscription
Many thanks for your support
Cheers
Eric

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4 years 11 months ago #6196 by roudaer2
Replied by roudaer2 on topic Radio button not displayed on form
Dear Aicha,

I've found the root cause issue with radio button. It was linked with the template configuration of the website.

Cheers

Eric Roudart

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