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All my forms are inaccessible after update

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2 years 11 months ago #7429 by sjb1963
Hello,
First off, when I downloaded this component, I believed I downloaded the "latest and greatest - stable" version available at the time. Those versions were 3.13.15 & 3.14.4 (on March 24)

Today was the first notification of update I've received, so I did.

Now, I am unable to see any of the forms I created in the Dashboard on the backend, but the forms still display on the front end. In fact, I can still access all the form data from the front end, but I can't see or edit any of the forms from the backend.

I have not been able to really search or locate any information to indicate there was any upgrade process (other than backup) that I didn't do, but I could easily be wrong.

Please help.

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2 years 11 months ago #7430 by Oleg
In your site database are tables prefix_visforms, prefix_visfields and others?

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2 years 11 months ago #7431 by sjb1963
Replied by sjb1963 on topic All my forms are inaccessible after update
Yes, and they are both populated.

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2 years 11 months ago #7432 by Oleg
Naive question: did your clear cache after update?

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2 years 11 months ago #7433 by sjb1963
Replied by sjb1963 on topic All my forms are inaccessible after update
Good call, but yes, I did.
I'm considering trying to "step-back" to the previous version and see if that at least brings them back.

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2 years 11 months ago #7434 by sjb1963
Replied by sjb1963 on topic All my forms are inaccessible after update
"Stepping back" did not work.

Forms are still available on the front end, and data is available on the front end

But no forms are available on the back end.

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