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[Solved] Visform fields settings are broken

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1 year 10 months ago - 1 year 9 months ago #8201 by NurArt
Good morning, I have 4 Visforms working for years.
Now I can't access to the fields settings and Joomla give me an error page.
I can see all my fields ad usual but when I click on the specific field it seems broken.

I have the last Visform version for Joomla! 3 and I'm using Joomla! 3.10.9

Can someone help?
Thank you very much
Cristina

https://ibb.co/DD75c61
Last edit: 1 year 9 months ago by NurArt.

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1 year 9 months ago #8206 by Administrator AV
Replied by Administrator AV on topic Visform fields settings are broken
Hi,
what is the installed Visforms version?
What is the installed Visforms Subscription Pakage Version.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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1 year 9 months ago #8207 by NurArt
Replied by NurArt on topic Visform fields settings are broken
Hi Aicha,
I've installed the last versione of both..
I downloaded again both from the website and reistalled it on my website but the problem is still here..

Thank you very much

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1 year 9 months ago #8211 by Administrator AV
Replied by Administrator AV on topic Visform fields settings are broken
Hi,
could you please provide the version numbers?

There is no known error and all known errors are fixed.
Therefore I need as much exact information as possible.
What did you do, before the error occurred the first time. (Install something new, Update something...)

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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1 year 9 months ago - 1 year 9 months ago #8212 by NurArt
Replied by NurArt on topic Visform fields settings are broken
Hi,
here you can see all the versions informations:  ibb.co/SBwXdDB
https://ibb.co/SBwXdDB
I uploaded only Joomla! and some plugins (firewall, backup service etc), anything else.
I have conditional fields I can't reach anymore. I can see all the fields in my backend but when I click on a specific field I have the error.

Thank you very much
Last edit: 1 year 9 months ago by NurArt.

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1 year 9 months ago #8213 by Administrator AV
Replied by Administrator AV on topic Visform fields settings are broken
Hi,
thanks.
Versions are fine.

Could you please provide that call stack for the error.

In the global configuration set the "Debug System" (Tab "System")  to "yes" and the "Error Report Level"  (Tab "Server" to "Maximum"
Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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