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Blank page when adding new field

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7 years 8 months ago #3515 by janekpel1
Blank page when adding new field was created by janekpel1
Hello,
I just installed visforms 3.8.7. I have Joomla 3.6.
Everything is working until I try to add new field to existing form. When I click 'New' I get empty page with the address "myServerName/administrator/index.php?option=com_visforms&view=visfield&layout=edit&fid=1".

Did I something wrong?

Best regards,
Jan

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7 years 8 months ago #3518 by Administrator AV
Replied by Administrator AV on topic Blank page when adding new field
Hi Jan,

no you did everything correctly.
I have never heard of this problem before.
The address is correct.
Maybe if you take a look at the html page source or take a look at the empty page with the browser console, you can find out more. Or you could enable system debuging in Joomla!....

Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: janekpel1

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7 years 8 months ago #3520 by janekpel1
Replied by janekpel1 on topic Blank page when adding new field
Hi Aicha,
what is strange the html page source is empty.
If I enable debuging system in Joomla! I still get empty page - also without the debuging console.

Regards
Jan

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7 years 8 months ago #3523 by janekpel1
Replied by janekpel1 on topic Blank page when adding new field
Hi Aicha,
We figured out that the php-xml module was missing on the server.
Now everything is working.

Thank you for your help.
Jan

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7 years 8 months ago #3524 by Administrator AV
Replied by Administrator AV on topic Blank page when adding new field
Hi Jan,

I'm glad to here, that you could solve the problem.
And thanks for sharing your solution here!

There are so many ways in which a server configuration can be "wrong" or missing something and it is always difficult to figure what the problem is.

Kind Regards,
Aicha
:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

Moderators: Administrator AV, Administrator IV
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