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Invalid Token

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7 years 8 months ago #3485 by arraialnet
Invalid Token was created by arraialnet
Hi, I am receiving a invalid token message when submit a form in a prodution server. In a WAMP server the same configuration works perfect. Can you help-me ? Thank you

Link to form: www.marparaisohotel.com.br/cotacao

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7 years 8 months ago #3486 by Administrator AV
Replied by Administrator AV on topic Invalid Token
Hi,

if it works on the wamp but not on the productive server there must be some differences in the configuration (of the website settings or the server settings). It would be interesting to know which differences these are because I'm sure, that the problem is caused just be one of these differences.

Such a difference could be the cache settings (some server have a php cache module enable, too), which would especially have an effect if you use a module and loadposition to publish the form. When the form is published in this way cache should better be disabled.

Could you please try, if the problems "vanish" when you publish the form with an menu item of type Visforms an make sure that the global cache setting is not set to "progressive".

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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7 years 8 months ago - 7 years 8 months ago #3487 by arraialnet
Replied by arraialnet on topic Invalid Token
Thank you a lot for responde (sory my english)

I created a menu link: www.marparaisohotel.com.br/cotacao/cotacao

and persists the same error
The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

The global cache is disabled and plugin cache too
Last edit: 7 years 8 months ago by arraialnet. Reason: add cache information

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7 years 8 months ago #3489 by Administrator AV
Replied by Administrator AV on topic Invalid Token
Hi,

I'm really very sorry, but at the moment I have no idea where this might come from. As I said before.
There must be a difference between your server and the wamp which is responsible for this problem.
I think you have to find this difference in order to solve the problem.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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7 years 8 months ago #3490 by arraialnet
Replied by arraialnet on topic Invalid Token
ok, Thank You
I installed in another production server and I have the same error.

I will try compare the differences to find a problem
Thank you.

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7 years 8 months ago #3491 by Administrator AV
Replied by Administrator AV on topic Invalid Token
Hi,

maybe you can enable the error reporting in global configuration and set the error level to maximum or developer. Maybe you this will throw a error message which can point in the right direction. I was wondering, why the character encoding for the text "invalid token" is not working either.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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