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Error Form is Missing on mobile

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7 years 7 months ago - 7 years 7 months ago #3561 by rca
Error Form is Missing on mobile was created by rca
I receive an error message when submitting on mobile: "Error Form is Missing"
Everything is ok on the web site from PC or Desktop.
You can try this:
www.technologyforall.it/programma/domande
Last edit: 7 years 7 months ago by rca. Reason: grammatic

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7 years 7 months ago - 7 years 7 months ago #3562 by Administrator AV
Replied by Administrator AV on topic Error Form is Missing on mobile
Hi,

this is strange but could be the effect of some sort of caching.
Could you please try to use a menu item of type Visforms and not a module to publish the form.
This would look completely the same, so there is no need for using a module.

It could be a problem with the eprivacy plugin too. I know, that the plugin can prevent the form from working properly, it a user has not accepted the cookies. This is due to the way, how the plugin is implemented. But usually this would not effect mobile devices differently than desktops. But you could test, if disabeling the eprivacy plugin solves the problem.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
Last edit: 7 years 7 months ago by Administrator AV.

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7 years 7 months ago - 7 years 7 months ago #3566 by rca
Replied by rca on topic Error Form is Missing on mobile
Ok it works now.
I have changed with menu item and switched off e-privacy.
With this two tips it works.

(do you know a better e-privacy system?)

Regards
Last edit: 7 years 7 months ago by rca. Reason: grammar

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7 years 7 months ago #3567 by Administrator AV
Replied by Administrator AV on topic Error Form is Missing on mobile
Hi,

sadly I do not.

I saw this open source project ( silktide.com/tools/cookie-consent/ ) a while ago and wanted to test, if this works with Visforms but never had the time to do so.
This is not a native Joomla! component either, so it would require that you include the code manually into your template...

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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