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conditional fields not showing

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7 years 5 months ago #3738 by gsw11
conditional fields not showing was created by gsw11
Hi,
I created 4 conditional text fields, but when I select the option thay not showing.
I tested using different templates, but I can't resolve the issue.
The 4 conditional fields dipends on a select field where the 3°option is the conditon.
I tried to follow the instructions that I found in a post on this forum but I do not resolve the issue.
Thank you,
Let me know if you need more information

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7 years 5 months ago #3741 by Administrator AV
Replied by Administrator AV on topic conditional fields not showing
Hi,

the only reason I know, why conditional fields do not work is, because there is a javascript error on the page. It is possible, that this error comes from your Visforms configuration or from a thirdparty extension, which you use on your website. Can you send me a link to the form?

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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7 years 5 months ago #3744 by gsw11
Replied by gsw11 on topic conditional fields not showing
Hi, thank you!
Sure:
www.chrtrasporti.it/3.6/prenota-ritiro.html

There is one select, When I select the 3° option "da conto terzi", conditions fields not showing.

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7 years 5 months ago #3745 by Administrator AV
Replied by Administrator AV on topic conditional fields not showing
Hi,

yes it is like I suspected.
There is a javascript error on your website.
This is not caused by Visforms itself but causes Visforms (and Joomla! Core functions) not to work properly.

The Javascript error is SyntaxError: expected expression, got '<'

I cannot tell you exactly which extension or code causes the problem in the first place.
But there is a lot of javascript on the page.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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7 years 5 months ago - 7 years 5 months ago #3746 by gsw11
Replied by gsw11 on topic conditional fields not showing
Hi,
I tried to change template to default beez3, and I disabled plugin but conditional fields not showing.
I can't see any js error using firefox console, just a message tha I can see in all pages:
JQMIGRATE: Migrate is installed, version 1.4.1

www.chrtrasporti.it/3.6/prenota-ritiro.html

EXAMPLE COND. FIELD CONFIG]



JQMIGRATE MESSAGE



COND. FIELDS SHOWS IN HTML CODE



thank you
Last edit: 7 years 5 months ago by gsw11.

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7 years 5 months ago #3747 by Administrator AV
Replied by Administrator AV on topic conditional fields not showing
Hi,

after your changes, the number of javascript errors displayed in the firebug console has decreased, but on the page with the form there is still the following error. TypeError: jQuery.validator is undefined

Something is very strange with your website. When you view the html source you find the list of included javascript files. There are 2 javascirpt files includes which come with Visforms. The jquery.validate.min.js and the visforms.js. When you click on the script tag in the console, you usually see the javascript code of these files but on your website not the javascript code shows up but it looks to me as if there is an error document inside the script node, instead of the javascript. <title>404 - View non trovato [name, type, prefix]: category, js, contentView</title>......
Do you have any idea where this error might come from, I have not?
Could you please disable the captchas for the form, if they are enabled.
Maybe the problem has something to do with the recaptcha plugin.
Let me know, if you have more information.

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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