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Could not instatiate mail function

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10 years 2 months ago #444 by AndyM
Could not instatiate mail function was created by AndyM
I have attempted to add a Visforms contact form to my Joomla 2.5 website, but whenever I press the submit key, I get the error message 'Could not instantiate mail function'. I actually get this twice, presumably once for sending me the form data and once for sending the acknoledgement email.

I have tried adjusting the Mail option in the form configuaration and have also tried altering the Global Congiguration mail settings, but so far nothing works.

Can you help, please?

Andy

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10 years 2 months ago #445 by Administrator AV
Replied by Administrator AV on topic Could not instatiate mail function
Hi Andy,

does the mailer work in other components which sends mails? (I.e. the registration via frontend.)

Usually this message means, that you have no mailer installed/set up on the server (i.e. when you test on a local xampp...) and it has nothing to do with Visforms itself.

Which Visforms and Joomla! versions do you use?

Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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10 years 2 months ago #446 by AndyM
Replied by AndyM on topic Could not instatiate mail function
Aicha,

I an using Joomla 2.5.17 and Visforms 2.0.1.

I don't have any other function on my site that uses the mailer, so you could be right.

Andy

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10 years 2 months ago #447 by AndyM
Replied by AndyM on topic Could not instatiate mail function
I have sorted out the problem with the site's mail settings and everything now works :)

Thanks for your help,

Andy

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10 years 2 months ago #448 by Administrator AV
Replied by Administrator AV on topic Could not instatiate mail function
Hi Andy,

good to hear and thanks.

Kind Regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).

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