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Email advice needed - Too many fields?

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9 years 11 months ago #586 by JohnDough
Email advice needed - Too many fields? was created by JohnDough
This is a brilliant extension and works very well WHEN it works.

To cut a long story short:

1) I created a test form which only had 3 fields in it using a viscaptcha, a reset button and a submit button. It worked 100% fine and emailed forms were received.

2) Prior to creating the required 62 fields I then went to my live site and duplicated Point 1 above, I created and tested 3 fields and it worked 100%.

3) I then created the new form with the required 62 fields in it and now no emailed forms are being received.

I have now spent an entire day setting this up and trying to figure out what is wrong but I now give up.

I would appreciate any advice as to what could possibly be wrong. The form can be found at www.idealcrew.co.za/index.php/submit/cv.html

Thanking you in advance.

Amateur "Bug" Writer

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9 years 11 months ago #587 by Administrator AV
Replied by Administrator AV on topic Email advice needed - Too many fields?
Hi John,

I'm really sorry for you trouble! It must have been a shock after that much work. The good news is that there is no limitation or such thing and the it can be fixed (with a very small change in the code).

Thanks for the link, which helped me find that bug in Visforms, which I will fix in the source code with the next release.

Here is how you can fix it right now.

Open the file components/com_visforms/views/visforms/tmpl/default.php

find
Code:
window.addEvent('domready', function(){

(line 79) and replace it with
Code:
jQuery(document).ready( function(){

For those who want to use Visforms in a module the same changes have to be applied to the file modules/mod_visforms/tmpl/default.php
Here it is line 77 which has to be changed.

Kind regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: JohnDough

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9 years 11 months ago #588 by JohnDough
Replied by JohnDough on topic Email advice needed - Too many fields?
Hi Aicha,

Thank you for your very speedy reply, it is much appreciated. :)

I applied the recomended changes to the two files however it still does not work.

Any further suggestions?

Best Regards

John

Amateur "Bug" Writer

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9 years 11 months ago #589 by Administrator AV
Replied by Administrator AV on topic Email advice needed - Too many fields?
Hi John,

the javascript error, which I spotted in the first place is now gone. I will have to dig deeper, to find out what is going wrong now.

Here it's almost 7pm, so I will look into that tomorrow.

Kind regards,
Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: JohnDough

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9 years 11 months ago #590 by Administrator AV
Replied by Administrator AV on topic Email advice needed - Too many fields?
Hi John,

I couldn't resist taking a short look.

Are your e-mail Options in form are still set properly (maybe you messed them up during your testing?)

I can submit the form now without any error messages and that would mean that there is no other probable reason why sending the mail doesn't work.

Aicha

:idea: I recommend you the new and up-to-date documentation for Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/en/docs/
Most of this also applies retrospectively to Joomla 3.
Please only ask 1 question per topic :-).

:idea: Ich empfehle Dir die neue und aktuelle Dokumentation für Joomla 4:
docs.joomla-5.visforms.vi-solutions.de/docs/
Das meiste gilt rückwirkend auch für Joomla 3.
Bitte immer nur 1 Frage pro Thema stellen :-).
The following user(s) said Thank You: JohnDough

More
9 years 11 months ago #591 by JohnDough
Replied by JohnDough on topic Email advice needed - Too many fields?
Hi Aicha

It is getting late this side too, 6.30pm. Once again thank you for all your effort.

No changes were made to any email settings after the initial 3 field test referred to in my original post where it worked.

Enjoy your evening further and I look forward to you solution.

Best regards

John

Amateur "Bug" Writer

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